When creating a new account, you’ll need to input your membership tag number which can be found on your membership card. If you don’t know your membership tag number, you can ask an employee at an LA Fitness to provide it to you.
Make sure that all the information on your cancellation form is accurate or it could hold up the process.
If you have any additional questions about the cancellation, you can ask the employee.
If your letter is postmarked 5 or more business days before your next billing date, you won’t receive another bill. If the letter is postmarked close to the billing date, you may be charged again.
Operations managers are typically available in each gym from Monday to Friday from 9 am to 5 pm.
If your account hasn’t been canceled, explain your circumstances and give them receipt numbers and dates when you submitted the form. Visit https://www. lafitness. com/Pages/ContactUs. aspx and input your zip code to find the local number you can call to check the status of your cancellation.
You can also file a complaint with the Better Business Bureau at https://www. bbb. org/consumer-complaints/file-a-complaint/get-started.
